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Bitdefender

Bitdefender

Consumer and enterprise cybersecurity - scam protection, password management, and the analytics platforms Bitdefender’s telecom and ISP partners run on.

Highlights
  • Accessibility Lead for the company - the main consumer suite conforms to WCAG 2.2 Level AA across desktop, mobile and every supported OS.
  • Re-designed Bitdefender’s ecosystem of scam protection products.
  • Six products on this page: four consumer, two enterprise.
Company-wide role

Accessibility Lead

I lead accessibility for Bitdefender’s main consumer suite - the standard itself, the design system that enforces it, and the training that keeps the rest of the company applying it.

WCAG 2.2 AA

The product conforms to all Level AA success criteria: desktop, mobile, every supported OS.

A new accessible design system

Built so the standard is met by default, not audited back in afterwards.

Training across the company

Guidance for everyone whose work touches accessibility, not just designers.

Selected work

These are samples rather than full case studies. Happy to walk through any of them in a conversation.

1.Scam Protection

Consumer

Bitdefender’s bundle of anti-scam products, working across all of a person’s devices.

2.Scam Radar

Consumer

A new capability inside Scam Protection that warns people about scam campaigns circulating near them.

3.Insights Dashboard

Enterprise

An analytics platform Bitdefender’s telecom partners use to see the threat landscape across their subscriber base.

4.Password Manager

Consumer

SecurePass — Bitdefender’s password manager for individuals and families.

5.Secure DNS

Enterprise

The platform Internet Service Providers use to secure their network by blocking unsafe domains.

6.Scamio

Consumer

Bitdefender’s free AI assistant that tells you whether the message in front of you is a scam.

1.Scam ProtectionConsumer

Bitdefender’s bundle of anti-scam products, working across all of a person’s devices.

WHAT I DID

  • Re-designed the whole bundle off the back of user testing run by an external research agency in 2025.
  • Moved the model from generic protection to the scam categories each person is most exposed to, inferred from their own online activity.
Scam Protection activity — unusual spikes in detections Scam Protection activity — scams blocked radar Scam Protection Pro desktop dashboard Web activity — services, dark Web activity — services, light Web activity — services modal Email activity — detection history modal Scamio Pro assistant chat

2.Scam RadarConsumer

A new capability inside Scam Protection that warns people about scam campaigns circulating near them.

WHAT I DID

  • Designed a new feature into a shipped product: alerts for scams spreading locally on Facebook and via SMS.
  • The alert doesn’t just warn, it shows the scam so people recognize it, then explains how to stay clear of it.
Scam Protection Pro — quick actions and activity Scam Radar — alerts in the last 30 days Scam Radar — spot local scam waves with AI Scam Radar — clickbait campaign alert detail

3.Data analytics dashboardEnterprise

An analytics platform Bitdefender’s telecom partners use to see the threat landscape across their subscriber base.

WHAT I DID

  • Improved the existing platform and introduced new data visualisation types for threat, device and household data.
  • Designed for an audience that reads the data to make commercial decisions, not security operators.
Insights Dashboard — Overview Threats — phishing increase insight Threats — most common attack type insightThreats — evolution of threats detected Threats — devices per router vs market Average home — app usage clock Devices in a household — US map Threats heatmap by state

4.Password managerConsumer

SecurePass -> Bitdefender’s password manager for individuals and families. I took over the project from another designer. I had to onboard quickly in order to start supporting the dev team and coming up with improvements.

WHAT I DID

  • Analyzed and improved the existing flows, especially for password capture and login.
  • Provided continuous support for the development team on all platforms: Android, iOS, Windows, MacOS and browser extension.
SecurePass — vault list SecurePass — password generator SecurePass — add an account SecurePass — sharing overview SecurePass — edit character set dialog SecurePass — account detail (Etsy) SecurePass — My Family Group SecurePass — family sharing dialog

5Network domains management platformEnterprise

The platform Internet Service Providers use to secure their network by blocking unsafe domains.

WHAT I DID

  • There was no product when I come onboard. I designed it from ground up based on a set of requirements from the project manager.
  • Small Internet Service Providers don't have the capability to built a platform themselves so the purpose was to provide a plug and play solution.
Secure DNS — Home, policy zones Secure DNS — Response Policy Zones Secure DNS — Alerts list Secure DNS — Create New Alert dialog Secure DNS — Audit Log

6.Scamio - AI powered scam assistantConsumer

Bitdefender’s free AI assistant that tells you whether the message in front of you is a scam.


WHAT I DID

  • Extended the assistant with detailed reports and educational resources, and re-worked the conversation itself.
  • Designed the flows for four surfaces: web, WhatsApp, Messenger and Discord.
  • The interesting part: The design problem wasn’t the interface, it was the journey. Some scenarios were safe to let the AI handle on its own but the critical ones, like analyzing evidence and delivering a verdict, had to stay under the team’s control. Drawing that line was the actual work.
Scamio — chat, scam verdict Scamio — red flags detail Scamio — mobile chat, looks safe Scamio — security issues found report